Bet59 Privacy Policy – How We Protect Your Data

Bet59, accessible at bet59.best, takes its users' privacy seriously. This Privacy Policy was written to be easy to understand — not to be a document full of legal jargon that nobody reads all the way through. We want you to know exactly what happens to your information when you use the platform.

Bet59 is the controller of personal data collected through the platform, as defined by Brazil's General Data Protection Law (LGPD – Law No. 13,709/2018). This means we are responsible for deciding how and why your data is processed, and for ensuring that such processing complies with the rules established by Brazilian legislation.

This policy applies to all registered bet59 users, including visitors who browse the site without creating an account. By registering on the platform, you confirm that you have read and understood how we handle your personal data. If you have any questions after reading it, reach out at contato@bet59.best — our team replies in Portuguese and gets straight to the point.

Bet59 collects only the data needed to operate the platform securely and in compliance with applicable law. Below are the types of data we process and the purpose of each:

Fields marked as required during registration are necessary for you to use the bet59 platform. Optional data — such as communication preferences — may be provided voluntarily and do not affect access to core features.

Bet59 uses your personal data solely for the purposes disclosed at the time of collection. We never use your data for purposes you were not informed about, and we never sell your information to third parties for commercial purposes unrelated to the operation of the platform.

The purposes for which bet59 processes your data include:

• Account creation and management: registration, access authentication, password recovery, and account settings management;
• Financial Transaction Processing: deposits via Pix, boleto, card, PicPay, and Mercado Pago, and withdrawals to accounts held in the same name in BRL;
• Identity verification (KYC): compliance with legal obligations regarding user identification and anti-money laundering;
• Fraud prevention & security: detection of suspicious activity, multiple accounts, unauthorized use, and any behavior that violates bet59's Terms and Conditions;
• Responsible gambling: monitoring of gameplay patterns to identify at-risk behavior and trigger the protective tools available on the platform;
• Communication: sending transaction confirmations, security alerts, operational notifications, and promotional communications — the latter only with your express consent;
• Platform improvement: aggregated and anonymized usage analysis to improve features, fix issues, and enhance the experience for Brazilian users;
• Legal compliance: responding to requests from competent Brazilian authorities in accordance with applicable legal obligations.

The LGPD requires that all personal data processing have a legal basis to justify it. bet59 processes your data based on the following legal grounds set out in Law No. 13.709/2018:

• Contract performance (art. 7, V): processing necessary for the performance of the contract entered into when creating your bet59 account — including registration, financial transactions, and betting operations;
• Legal obligation (art. 7º, II): processing required to fulfill bet59's legal obligations, such as identity verification (KYC), anti-money laundering compliance, and responding to regulatory authority requests;
• Legitimate interest (art. 7, IX): processing for fraud prevention, platform security, and service improvement purposes, always within reasonable limits that do not compromise your fundamental rights;
• Consent (art. 7, I): for optional processing, such as sending promotional communications and using data for content personalization. Consent may be withdrawn at any time.

Bet59 does not sell, rent, or trade your personal data with third parties. Data sharing occurs only in the situations described below, each with a specific legal basis and purpose:

• Payment processors: financial data is shared with the institutions required to process deposits and withdrawals — such as partner banks for Pix, card acquirers, PicPay, and Mercado Pago. These partners receive only the minimum data necessary for each transaction;
• Identity verification providers: for the KYC process, document data and selfie images may be processed by vendors specializing in digital identity verification, operating under a confidentiality agreement with bet59;
• Technology and infrastructure providers: cloud service providers, cybersecurity vendors, and other operational support providers, acting as processors under bet59's instructions;
• Government authorities: when required by law, court order, or request from competent Brazilian regulatory or public security authorities;
• Fraud prevention: data may be shared with industry fraud prevention networks to identify and block illegal activity, always in anonymized form or under confidentiality agreements.

All third parties that receive bet59 user data are bound by contractual obligations of confidentiality and restricted data use, in line with LGPD requirements.

Bet59 applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. The key security measures currently in place include:

• 256-bit SSL Encryption across all communications between your device and bet59's servers;
• Encrypted storage of sensitive data, including passwords (stored exclusively as hashes, never in plain text) and identity documents;
• Restricted access controls with multi-factor authentication for all bet59 staff who have access to systems containing user data;
• Continuous Monitoring of access and activity across platform systems to detect suspicious behavior in real time;
• Regular security testing, including vulnerability scans and penetration tests carried out by specialized teams;
• Encrypted backups with controlled retention, ensuring data is not stored beyond what is necessary.

In the event of a security incident that may affect your personal data, bet59 will notify the National Data Protection Authority (ANPD) and the affected users within the deadlines established by the LGPD, providing information about the nature of the incident and the measures taken.

Bet59 retains your personal data for as long as necessary to fulfill the purposes described in this policy, always in compliance with the mandatory retention periods established under Brazilian law. The criteria that determine retention periods are:

• Active account data: retained for as long as your bet59 account remains active. Following voluntary account closure, operational data is anonymized or deleted within 90 days, except where legal obligations require otherwise;
• Financial transaction records: retained for 5 years after the transaction, as required by applicable Brazilian tax and anti-money laundering legislation;
• Identity verification data (KYC): retained for 5 years after account closure or the last transaction, in accordance with legal obligations applicable to the sector;
• Access logs and security logs: retained for 6 months to 1 year, as required for incident investigation;
• Customer support data: retained for 2 years after the ticket is closed, for reference in future disputes.

Once the applicable retention period expires, data is securely deleted or irreversibly anonymized so that the data subject can no longer be identified.

Bet59 uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and understand how the site is used. Below are the types of cookies we use:

• Essential cookies: required for the platform's core functionality — session authentication, login security, and maintaining your preferences while browsing. These cannot be disabled without compromising your use of the platform;
• Performance cookies: collect anonymized information about how users interact with the platform — pages visited, session duration, errors encountered — to help improve the bet59 experience;
• Functional cookies: remember user preferences, such as language and game settings, to personalize your experience on future visits;
• Analytical cookies: used for aggregated and anonymized traffic analysis, helping bet59 understand which areas of the platform are working well and which need improvement.

You can manage cookie preferences in your browser settings. Disabling essential cookies may prevent certain bet59 platform features from working correctly.

The LGPD guarantees you, as a data subject, a comprehensive set of rights over your personal data processed by bet59. All of these rights can be exercised free of charge by submitting a request to contato@bet59.best:

• Right of access (art. 18, I and II): confirm whether your data is being processed by bet59 and receive a copy of the information held about you;
• Right to correction (art. 18, III): request the update or correction of incomplete, inaccurate, or outdated personal data;
• Right to erasure (art. 18, VI): request the deletion of data processed on the basis of consent. Data retained due to a legal obligation cannot be deleted before the legally required retention period expires;
• Right to data portability (art. 18, V): receive your personal data in a structured, interoperable format for transfer to another controller, as regulated by the ANPD;
• Right to withdraw consent (art. 18, IX): withdraw consent for optional uses of your data at any time, without affecting your access to the main service;
• Right to object (art. 18, §2º): object to processing based on legitimate interest that you consider disproportionate or harmful to your rights;
• Right to information (art. 18, VII and VIII): be informed about data sharing carried out by bet59, as well as the option to withhold consent and the consequences of doing so.

Bet59 responds to all data subject rights requests within 15 business days, as set out in the LGPD. In more complex cases, the deadline may be extended with prior notice and justification.

The bet59 platform is strictly prohibited for users under 18. We do not intentionally collect personal data from children or minors. Registration requires a valid CPF, and a mandatory identity verification confirming the account holder's legal age is carried out before any withdrawal.

If bet59 identifies that a registered user is under 18, the account will be immediately closed, all deposits will be refunded, and any collected data will be deleted as promptly as possible within the limits permitted by law.

If you suspect a minor is using the bet59 platform, contact us immediately at contato@bet59.best. We take this matter very seriously and act quickly in such cases.

In certain operational situations, bet59 user data may be processed on servers or by partners located outside Brazil — for example, cloud infrastructure providers or international technology vendors.

When this occurs, bet59 ensures that international data transfers are protected by:

• Standard contractual clauses that impose on the international recipient obligations equivalent to those under the LGPD;
• Internationally recognized compliance certifications (such as ISO 27001) held by the partners that receive the data;
• Transfers only to countries or international organizations that provide an adequate level of personal data protection, as assessed by the ANPD.

No international transfer of bet59 user data takes place without the appropriate safeguards required by the LGPD and international best practices in data protection.

Bet59 may update this Privacy Policy periodically to reflect changes in data processing practices, updates to Brazilian legislation, or improvements to internal platform processes.

When we make significant changes to this policy, affected users will be notified by email at least 15 days before the new provisions take effect. The version of this policy currently in force is always the one published on this page, identified by the last updated date shown at the top of the document.

We recommend revisiting this page periodically to stay up to date on how bet59 handles your data. Continued use of the platform after updates take effect constitutes acknowledgment of the revised terms.

To exercise your rights as a data subject, ask questions about this Privacy Policy, or submit any request related to the processing of your personal data by bet59, please contact our Data Protection Officer (DPO):

• Email: contato@bet59.best
• Suggested subject line: "LGPD Request – [Your Name]" or "Privacy Policy – [Your Question]"
• Live chat: available on the bet59 platform, 24 hours a day, 7 days a week
• Support language: Brazilian Portuguese only
• Response timeframe: up to 15 business days for formal requests under the LGPD

If you believe bet59 has not adequately honored your rights as a data subject, you have the right to file a complaint with the National Data Protection Authority (ANPD) at gov.br/anpd.